Privacy Policy
This page explains, in plain terms, what happens to your personal information when you visit this website. Using the site means you accept the approach described below, alongside our Terms of Use.
Information we collect
Most visitors can browse without telling us anything about themselves. We may still receive:
- Details you choose to share, such as your name and email address when you send us a message or sign up for updates.
- Basic visit information, such as the type of device and browser you use, the pages you view, and roughly how long you stay.
- General location, usually at country or city level, worked out from your connection.
How we use it
We use this information to reply when you get in touch, keep the site running smoothly, spot and fix problems, and understand which pages people find useful so we can improve them. We do not sell your personal information, and we only keep it for as long as we genuinely need it.
Cookies
Cookies are small files saved by your browser. Some are needed for the site to work properly. Others help us count visits or remember your preferences. You can block or delete cookies in your browser settings at any time, although a few features may then stop working as expected.
Sharing with others
We may rely on trusted outside services, for example to host the website, measure traffic or send emails. They only receive what they need to do that job and are expected to protect it. We may also share information if the law requires it, or to protect the safety of our visitors and the site.
Keeping your data safe
We take sensible steps to guard your information, such as limiting who can see it and using secure connections. No online system is completely risk-free, but we work to keep any risk as low as possible.
Your rights
You can ask us to:
- show you the information we hold about you;
- correct anything that is wrong or out of date;
- delete your information;
- stop or limit how we use it.
You also have the right to raise a concern with your local data protection authority.
Updates to this policy
We may revise this page from time to time, for instance when the law changes or we add new features. The latest version will always be published here, so it is worth checking back now and then.
Get in touch
If you have a question about your privacy or wish to use any of your rights, email info@theharboursiderefuge.co.uk or use our Contact page. We aim to reply as quickly as we can.